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Terms and Conditions

  • 1.

    By using the The Purple Posy website you agree to be bound by the following terms and conditions. If you do not agree with these terms and conditions you may not use the website.

  • 2.

    The Purple Posy reserve the right to change, alter or remove permanently or temporarily all or any part of the website and any services which are offered through it without notice. The Purple Posy also reserves the right to edit or remove content, as well as change, modify or remove information. The Purple Posy will not be liable for modifications to the website or if the site is not available for use for any reason.

  • 3.

    The Purple Posy reserves the right to change the terms and conditions found on this website from time to time. It is visitors’ responsibility to regularly check these terms and conditions and if you do not agree with any changes you should not continue to use the website.

Flowers

  • 1.

    Flower prices do fluctuate, although The Purple Posy has priced to the best of our ability however The Purple Posy reserves the right to adjust prices up or down.

  • 2.

    Flower availability does fluctuate and The Purple Posy reserves the right to substitute one flower for another.

  • 3.

    Please be aware that some flower and plant varieties can cause skin reactions or allergies. Please take appropriate care and do not ingest. The Purple Posy cannot accept responsibility for any adverse reactions.

  • 4.

    Once the flowers have been delivered it is advised that you keep them at a cooler temperature and not in direct sunlight, if this is not done The Purple Posy cannot accept any further responsibility for the condition of the flowers.

  • 5.

    Flowers will be despatched only once payment has been received in full.

  • 6.

    The Purple Posy reserves the right to change the flower colour and varieties shown in all photographs on this website.

Subscriptions

  • 1.

    All flowers and colours will differ from those seen in pictures on The Purple Posy website.

  • 2.

    The Flowers will be purchased once The Purple Posy has received payment.

  • 3.

    Re-occurring orders will be despatched on the same day each month.

  • 4.

    Minimum of 3 months subscription before cancelling will be accepted by The Purple Posy.

Weddings

  • 1.

    Flower prices do fluctuate, although The Purple Posy has priced to the best of our ability however The Purple Posy reserves the right to adjust prices up or down with the guidelines given.

  • 2.

    The Purple Posy will always provide a to and from price in your initial quotation, this is estimated from the flower prices at that given time, The Purple Posy reserves the right to adjust this if necessary due to fluctuation in flower prices.

  • 3.

    Flower availability does fluctuate and The Purple Posy reserves the right to substitute one flower for another.

  • 4.

    Please be aware that some flower and plant varieties can cause skin reactions or allergies. Please take appropriate care and do not ingest. The Purple Posy cannot accept responsibility for any adverse reactions.

  • 5.

    Once the flowers have been delivered it is advised that you keep them at a cooler temperature and not in direct sunlight, if this is not done The Purple Posy cannot accept any further responsibility for the condition of the flowers.

  • 6.

    The customer has unlimited, reasonable access to The Purple Posy before your wedding date to discuss further details.

  • 8.

    Changes and alterations can be made up to the invoice date six weeks prior to the Wedding Date.

  • 9.

    Once the estimate has been received and a booking has been confirmed, the deposit needs to be paid within 10 working days.

  • 10.

    Your deposit is non refundable.

  • 11.

    The deposit will be deducted from the final invoice.

  • 12.

    Delivery is included within a 15 mile radius of The Purple Posy, mileage will then be charged at 45p per mile after this.

  • 13.

    A final invoice will be sent 6 weeks prior to the wedding. Full and final payment is due 14 days before the wedding. If the payment is not received 14 days prior to the wedding The Purple Posy reserves the right not to order the flowers.

Gifts

  • 1.

    Many items are handmade and may differ from one another in colour, finish and size. They may also have slight blemishes.

  • 2.

    At The Purple Posy we try our very best to provide an accurate product description, but they are offered only as a guide and should be taken and seen as such.

  • 3.

    Orders will not be processed until The Purple Posy has received all money in full.

  • 4.

    The Purple Posy will notify the customer if an item becomes out of stock whilst their order is being processed.

Cancellations and Returns

  • 1.

    The Purple Posy reserves the right not to accept any cancellations on orders due for delivery that day.

  • 2.

    If upon delivery you have any problems or damages with your order you must notify The Purple Posy immediately.

  • 3.

    All gift items must be returned within 14 days in order to receive a full refund.

  • 4.

    The cost of Post and Packaging will not be refunded.

  • 5.

    The customer will have to pay cost of postage for any items returned.

Orders

  • 1.

    The Purple Posy will accept your order and begin to process the order once full payment has been received.

  • 2.

    The Purple Posy will notify the customer through all stages of process and despatch.

Delivery

  • 1.

    The Purple Posy will hand deliver all orders including flowers and gifts within a 10 mile radius of The Purple Posy at a cost of £4.99.

  • 2.

    For orders to be delivered outside of this area The Purple Posy will courier all your items as safely and securely as possible.

  • 3.

    For gift items being couriered the delivery will be 5-7 working days.

  • 4.

    For same day Local Flower delivery orders must be placed with The Purple Posy by 1pm.

  • 5.

    For next day Local Delivery all orders must be placed with The Purple Posy by 7pm.

  • 6.

    At this time same day national delivery is not available.

  • 7.

    For next day national delivery all orders must be with The Purple Posy by 1pm the day prior to required delivery.

Website Images

  • 1.

    At The Purple Posy every effort is taken to display images of products that are as accurate as possible.

  • 2.

    The actual colours and sizes however may differ slightly from the images shown on the website and The Purple Posy cannot accept responsibility for any colour variation caused by various technical factors such as visitor’s browser, computer hardware and software system used to view the product range.

  • 3.

    Due to the nature of our products variation of colour and size is almost inevitable.

  • 4.

    All images on The Purple Posy website are the sole property of The Purple Posy and may not be shared, copied or downloaded unless with prior written consent.

  • hen purchasing or booking any service from The Purple Posy you are confirming that you have read and understood all the terms and conditions.

    Any queries please feel free to contact us.